DELIVERY AND PAYMENT POLICY
of S & K
Company Ltd.
Last
updated: August 2026
1. General Provisions
This
Delivery and Payment Policy governs the terms and conditions for the delivery
and payment of goods ordered through all websites, online stores, and
electronic services owned or operated by S & K Company Ltd.
2. Delivery Area
S & K
Company Ltd. delivers:
- within the Republic of
Bulgaria;
- to Member States of the
European Union;
- to other countries where
explicitly stated on the relevant website.
3. Courier Partners
Deliveries
are carried out through licensed courier and logistics companies.
Depending on
the destination country, different courier partners may be used.
4. Delivery Times
Delivery
times depend on:
- product availability;
- destination country;
- selected delivery method;
- courier company's working
schedule;
- public holidays;
- force majeure circumstances.
The stated
delivery times are indicative and may be extended due to circumstances beyond
the Company's control.
5. Delivery Charges
Shipping
costs are calculated automatically during the checkout process and depend on:
- destination country;
- weight and dimensions of the
shipment;
- selected delivery method;
- courier company rates.
The Customer
is informed of the final delivery cost before confirming the order.
6. International Deliveries
For
international deliveries, the Customer is responsible for any applicable
customs duties, local taxes, import charges, or other governmental fees imposed
under the legislation of the destination country.
7. Payment Methods
S & K
Company Ltd. offers the following payment methods:
- Payment by debit or credit card through the secure Viva
Wallet payment platform.
- Bank transfer to the Company's bank account
after order confirmation.
All payments
are processed through a secure SSL connection. Credit and debit card details
are not stored by S & K Company Ltd.
All prices
displayed in our online stores are stated in euros (EUR) and include
VAT, unless expressly stated otherwise.
When paying
by card, the payment is processed in accordance with the terms and conditions
of the payment service provider and the card issuer.
8. Inspection upon Delivery
Upon
receiving the shipment, the Customer should immediately inspect:
- the integrity of the package;
- the quantity of delivered
products;
- any visible damage;
- compliance with the placed
order.
If transport
damage is identified, it is recommended that a damage report be prepared
together with the courier upon delivery.
9. Failed Delivery
If delivery
cannot be completed due to:
- an incorrect delivery address;
- the recipient's absence;
- refusal to accept the shipment;
- other reasons beyond the
Company's control,
a new
delivery may be arranged. Any additional delivery costs may be charged to the
Customer unless otherwise agreed.
10. Partial Deliveries
If part of
the ordered products is temporarily unavailable, S & K Company Ltd. may,
after informing the Customer in advance, make a partial delivery or offer a
suitable substitute product.
11. Contact Information
For any
questions regarding delivery, please contact:
S & K
Company Ltd.
UIC:
205858656
Address:
26 Pop Gruyo Street
Floor 1, Office 2
1517 Sofia
Bulgaria
Website:
www.syc-company.eu
E-mail:
marketing@syc-company.eu